Shipping policy

Effective Date: April 7, 2026

TERRY BLUE CREST LLC | grapeseek.com

Free Shipping

We are pleased to offer free standard shipping on all orders within the United States. No minimum order value required.

Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding federal holidays) after payment confirmation. You will receive an email with tracking information once your order has shipped.

Orders placed on weekends or holidays will begin processing the next business day.

Estimated Delivery Times

Shipping Method	Estimated Delivery
Standard Shipping (Free)	5–10 business days
Expedited Shipping (if available)	2–5 business days

Delivery times are estimates and not guaranteed. Delays may occur due to carrier volume, weather, or other circumstances beyond our control.

Shipping Carriers

We ship via trusted carriers including USPS, UPS, and FedEx, depending on your location and order size.

Order Tracking

Once your order ships, you will receive a tracking number via email. You can track your package directly on the carrier's website or through the link provided in your shipping confirmation email.

Shipping Restrictions

Currently, we ship within the United States only. We do not offer international shipping at this time.

Lost or Delayed Packages

If your package has not arrived within the estimated delivery window, please:

Check your tracking information for updates
Contact the carrier directly with your tracking number
Reach out to us at support@grapeseek.com if the issue is unresolved

We will work with the carrier to investigate and resolve the issue as quickly as possible.

Damaged in Transit

If your order arrives damaged due to shipping, please contact us within 30 days of delivery with photos of the damage. We will arrange a replacement or refund in accordance with our Refund Policy.