Privacy policy

Effective Date: April 7, 2026 Last Updated: April 7, 2026

TERRY BLUE CREST LLC ("we," "our," or "us") operates the website grapeseek.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information, including your rights under the California Consumer Privacy Act (CCPA).

1. Information We Collect

We collect the following categories of personal information:

Identifiers: Name, email address, phone number, billing and shipping address
Commercial Information: Products purchased, order history, transaction data
Internet Activity: IP address, browser type, pages visited, time on site, referring URLs
Device Information: Device type, operating system, unique device identifiers
Cookie & Tracking Data: Session cookies, preference cookies, analytics cookies, advertising cookies

2. How We Collect Information

We collect information:

Directly from you when you place an order, create an account, or contact us
Automatically through cookies and tracking technologies when you browse our site
From third-party services including Google Analytics and Google Ads

3. How We Use Your Information

We use your information to:

Process and fulfill your orders
Send order confirmations and shipping updates
Respond to customer service inquiries
Improve our website and product offerings
Serve personalized advertisements via Google Ads and remarketing campaigns
Comply with legal obligations
Prevent fraud and protect the security of our platform

Legal Basis (for reference): We process your data based on contractual necessity, legitimate business interests, your consent (where applicable), and legal compliance obligations.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies for the following purposes:

Cookie Type	Purpose
Essential Cookies	Site functionality, shopping cart, checkout
Analytics Cookies	Google Analytics – understanding site usage
Advertising Cookies	Google Ads – remarketing and conversion tracking
Preference Cookies	Remembering your settings and preferences

You may control cookies through your browser settings. Disabling certain cookies may affect site functionality.

5. Google Ads & Advertising Disclosure

We use Google Ads, including remarketing features, to display advertisements to you on third-party websites after you visit grapeseek.com. Google uses cookies (such as the DoubleClick cookie) to serve ads based on your prior visits.

You may opt out of Google's use of cookies for advertising by visiting: 👉 Google Ads Settings 👉 Network Advertising Initiative Opt-Out

We do not sell your personal information. We may share your information with:

Service Providers: Shopify (e-commerce platform), shipping carriers, payment processors
Advertising Partners: Google LLC (for ad delivery and analytics)
Legal Authorities: When required by law, court order, or to protect our rights

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order data is typically retained for 7 years for tax and accounting purposes.

8. Your Rights Under CCPA (California Residents)

If you are a California resident, you have the following rights:

Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you
Right to Delete: Request deletion of your personal information, subject to certain exceptions
Right to Opt-Out: We do not sell personal information. If this changes, you will be notified
Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

To exercise your rights, contact us at: 📧 support@grapeseek.com 📞 +1 270-762-8562

We will respond to verified requests within 45 days.

9. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children.

10. Security

We implement industry-standard security measures including SSL encryption, secure payment processing, and access controls to protect your personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website constitutes acceptance of the updated policy.